Question # 1
Where is Palo Alto Networks Device Telemetry data stored on a firewall with a device
certificate installed? A. On Palo Alto Networks Update Servers
B. M600 Log Collectors
C. Cortex Data Lake
D. Panorama
Reveal Answer
C. Cortex Data Lake
Explanation:
Device Telemetry includes data related to the health, performance, and status of the firewall itself (e.g., system resources, threat prevention metrics, HA status). When a firewall has a device certificate installed, it authenticates with Palo Alto Networks services to securely transmit this telemetry data to Cortex Data Lake for storage and analysis. This data is used for features like Device Health, Threat Prevention Health, and AIOps for NGFW.
Why the other options are incorrect:
A. On Palo Alto Networks Update Servers: Update servers are used for downloading content updates (e.g., antivirus, applications) and software images. They do not store telemetry data.
B. M600 Log Collectors: M-Series appliances (like M-600) are on-premises log collectors that aggregate and forward logs. They are not used for storing device telemetry; telemetry is sent directly to CDL.
D. Panorama: Panorama is used for centralized management and log aggregation from multiple firewalls. While it can collect logs and configuration data, device telemetry is specifically designed to be sent to Cortex Data Lake for cloud-based analytics and reporting.
Reference:
Palo Alto Networks Documentation: The "Device Telemetry" section explicitly states that telemetry data is sent to and stored in Cortex Data Lake. This is integral to the operation of cloud-based services like Device Health and AIOps.
PCNSE Exam Blueprint (Domain 4: Management and Operations): Understanding the role of Cortex Data Lake in storing telemetry and logs is a key part of managing Palo Alto Networks firewalls.
Question # 2
An administrator has been tasked with configuring decryption policies,
Which decryption best practice should they consider? A. Consider the local, legal, and regulatory implications and how they affect which traffic
can be decrypted.B. Decrypt all traffic that traverses the firewall so that it can be scanned for threatsC. Place firewalls where administrators can opt to bypass the firewall when needed.D. Create forward proxy decryption rules without Decryption profiles for unsanctioned
applications.
Reveal Answer
A. Consider the local, legal, and regulatory implications and how they affect which traffic
can be decrypted.
Explanation:
When configuring decryption policies on Palo Alto Networks firewalls, one of the most critical best practices is to ensure compliance with local laws, regulations, and organizational policies. SSL/TLS decryption can expose sensitive data, and decrypting certain types of traffic (e.g., banking, healthcare, or government services) may violate privacy laws or contractual obligations.
1.According to Palo Alto Networks' official Decryption Best Practices:
“Decrypt as much traffic as local regulations and business requirements allow so you can inspect the traffic and block threats.”
2.This means administrators must:
Understand what traffic is legally allowed to be decrypted
Create decryption exclusion rules for sensitive categories (e.g., financial, medical)
Document and justify all decryption decisions
❌ Why Other Options Are Incorrect:
B. Decrypt all traffic that traverses the firewall This is not realistic or compliant. Some traffic must be excluded due to privacy or legal constraints.
C. Place firewalls where administrators can opt to bypass the firewall when needed This undermines security and violates best practices. Firewalls should enforce policy, not be bypassed ad hoc.
D. Create forward proxy decryption rules without Decryption profiles for unsanctioned applications Decryption profiles are essential for enforcing certificate validation, cipher control, and session security. Skipping them weakens protection.
Question # 3
Based on the graphic which statement accurately describes the output shown in the Server
Monitoring panel? A. The User-ID agent is connected to a domain controller labeled lab-client
B. The host lab-client has been found by a domain controller
C. The host lab-client has been found by the User-ID agent.
D. The User-ID aaent is connected to the firewall labeled lab-client
Reveal Answer
A. The User-ID agent is connected to a domain controller labeled lab-client
Explanation:
The Server Monitoring panel in the Palo Alto Networks firewall interface shows the status of servers being monitored by the User-ID agent. In the graphic:
The entry labeled lab-client is listed under the Server Monitoring section.
Its Type is Microsoft Active Directory, indicating it's a domain controller.
The Status is Connected, confirming that the User-ID agent is actively connected to this domain controller.
This means the firewall is successfully receiving user mapping information from the domain controller named lab-client.
❌ Why Other Options Are Incorrect:
B. The host lab-client has been found by a domain controller Incorrect —lab-client is the domain controller, not a host discovered by one.
C. The host lab-client has been found by the User-ID agent Misleading —lab-client is not a host being discovered; it's a monitored server.
D. The User-ID agent is connected to the firewall labeled lab-client Incorrect —lab-client is a domain controller, not a firewall.
References:
Palo Alto Networks TechDocs – Server Monitoring
Exam4Training – Server Monitoring Panel Interpretation
Question # 4
What type of address object would be useful for internal devices where the addressing
structure assigns meaning to certain bits in the address, as illustrated in the diagram? A. IP NetmaskB. IP Wildcard MaskC. IP AddressD. IP Range
Reveal Answer
B. IP Wildcard Mask
Explanation:
Why Wildcard Mask?
1.Address Structure with Meaningful Bits:
The diagram shows an IP address (10.132.1.156) where certain bits represent specific attributes (e.g., organization, region, device type).
To create an address object that matches devices based on these meaningful bits (ignoring others), a wildcard mask is ideal.
2.Wildcard Mask Flexibility:
Unlike a subnet mask (which matches contiguous bits), a wildcard mask allows selective matching of non-contiguous bits.
Example: To match all devices in the "Northeast" region (regardless of other attributes), set wildcard bits to 0 for fixed bits and 1 for variable bits.
Why Not Other Options?
A. IP Netmask Only matches contiguous networks (e.g., 10.132.1.0/24), not arbitrary bits.
C. IP Address Matches a single IP, not a group.
D. IP Range Matches a sequential range, not bit-based patterns.
Example Configuration:
To match all Northeast devices (assuming bits 8-15 represent region):
Address: 10.132.0.0
Wildcard Mask: 0.0.255.255 (ignore last two octets).
Reference:
Palo Alto Address Objects Guide:
"Wildcard masks enable matching based on arbitrary bit positions in IP addresses."
Question # 5
Which statement is correct given the following message from the PanGPA log on the
GlobalProtect app?
Failed to connect to server at port:47 67 A. The PanGPS process failed to connect to the PanGPA process on port 4767
B. The GlobalProtect app failed to connect to the GlobalProtect Portal on port 4767
C. The PanGPA process failed to connect to the PanGPS process on port 4767
D. The GlobalProtect app failed to connect to the GlobalProtect Gateway on port 4767
Reveal Answer
C. The PanGPA process failed to connect to the PanGPS process on port 4767
Explanation:
The error message “Failed to connect to server at port:4767” in the PanGPA log of the GlobalProtect app indicates that the PanGPA process (the user interface component) is unable to establish a connection with the PanGPS process (the background service) on the local endpoint. This communication occurs over TCP port 4767, which is reserved for internal interaction between these two components.
This failure typically means:
The PanGPS service is not running or has crashed.
A local firewall or security software is blocking port 4767.
There is corruption or misconfiguration in the GlobalProtect installation.
Since PanGPA relies on PanGPS to retrieve portal and gateway configurations, manage tunnel status, and display connection info, this failure prevents the GlobalProtect app from functioning properly.
❌ Why Other Options Are Incorrect:
A. The PanGPS process failed to connect to the PanGPA process on port 4767 Incorrect direction. PanGPA initiates the connection to PanGPS, not the other way around. PanGPS acts as the server listening on port 4767.
B. The Global Protect app failed to connect to the Global Protect Portal on port 4767 The GlobalProtect Portal uses port 443, not 4767. Port 4767 is strictly for local communication between PanGPA and PanGPS.
D. The Global Protect app failed to connect to the GlobalProtect Gateway on port 4767 The Gateway also uses port 443 for SSL-based VPN connections. Port 4767 is not used for external gateway communication.
References:
Palo Alto Networks KB: GlobalProtect App Fails to Connect to PanGPS
Palo Alto Networks LIVE community: Global Protect Troubleshooting Guide
TechDocs: GlobalProtect App Internal Architecture
Question # 6
A decryption policy has been created with an action of "No Decryption." The decryption
profile is configured in alignment to best practices.
What protections does this policy provide to the enterprise? A. It allows for complete visibility into certificate data, ensuring secure connections to all
websites.B. It ensures that the firewall checks its certificate store, enabling sessions with trusted
self-signed certificates even when an alternative trust anchor exists.C. It encrypts all certificate information to maintain privacy and compliance with local
regulations.D. It enhances security by actively blocking access to potentially insecure sites with expired
certificates or untrusted issuers.
Reveal Answer
D. It enhances security by actively blocking access to potentially insecure sites with expired
certificates or untrusted issuers.
Explanation:
The scenario involves a decryption policy with an action set to "No Decryption," paired with a decryption profile configured according to best practices on a Palo Alto Networks firewall. The question asks what protections this policy provides to the enterprise. Let’s analyze the configuration and evaluate the options.
Configuration Context:
Decryption Policy with "No Decryption": This action indicates that the firewall will not decrypt the SSL/TLS traffic matching this policy. Instead, it will allow the traffic to pass through without inspection of the encrypted payload. However, the firewall still evaluates the SSL/TLS handshake and certificate details against the associated decryption profile.
Decryption Profile: A decryption profile defines rules for handling SSL/TLS sessions, such as certificate validation, supported protocols, and ciphers. Best practices for a decryption profile typically include:
Enforcing strict certificate validation (e.g., checking for expired certificates, untrusted issuers, or revoked certificates via CRL/OCSP).
Blocking sessions that fail these checks.
Limiting supported TLS versions and ciphers to enhance security.
Impact: Even with "No Decryption," the firewall can still provide security by enforcing certificate-based controls defined in the decryption profile, rather than allowing all traffic blindly.
Why D. It enhances security by actively blocking access to potentially insecure sites with expired certificates or untrusted issuers?
Purpose: When the decryption action is set to "No Decryption," the firewall does not decrypt the traffic but still inspects the SSL/TLS handshake. The decryption profile, configured to best practices, includes rules to validate certificates. If a certificate is expired, issued by an untrusted Certificate Authority (CA), or otherwise invalid, the firewall can block the session based on the profile’s settings (e.g., "Block" action for failed certificate checks).
Protection Mechanism:
The profile checks the certificate chain, expiration dates, and trust status against the firewall’s trusted CA list.
If the certificate fails validation, the session is blocked, preventing access to insecure or potentially malicious sites.
Best Practice Alignment: A well-configured decryption profile includes options like "Block sessions with expired certificates" and "Block sessions with untrusted issuers," which are active even with "No Decryption."
Reference: Palo Alto Networks documentation states, "Even with No Decryption, the firewall can enforce certificate validation rules from the decryption profile to block insecure connections."
Why Not the Other Options?
A. It allows for complete visibility into certificate data, ensuring secure connections to all websites:
Explanation: "No Decryption" means the firewall does not inspect the encrypted payload or provide visibility into the content of the traffic. While it can see certificate data during the handshake, it does not ensure secure connections to all websites; it only blocks insecure ones based on certificate validation.
Why Incorrect: This overstates the visibility and security assurance, as decryption is not performed.
B. It ensures that the firewall checks its certificate store, enabling sessions with trusted self-signed certificates even when an alternative trust anchor exists:
Explanation: The firewall checks certificates against its trusted CA store, but "No Decryption" does not inherently allow sessions with self-signed certificates unless they are explicitly trusted (added to the firewall’s certificate store). If an alternative trust anchor exists and is untrusted, the session would be blocked, not enabled.
Why Incorrect: This misrepresents the behavior; self-signed certificates are blocked unless pre-trusted, and the focus is on blocking, not enabling.
C. It encrypts all certificate information to maintain privacy and compliance with local regulations:
Explanation: "No Decryption" does not encrypt certificate information; the certificates are already encrypted in the SSL/TLS handshake and visible to the firewall during validation. The policy does not alter or encrypt data; it passes traffic without inspection.
Why Incorrect: This is factually incorrect, as the policy does not perform encryption.
Additional Context:
Decryption Policy Types: Options include "Decrypt" (full inspection), "No Decryption" (pass-through with validation), and "Decrypt & Forward Proxy" (for outbound traffic). "No Decryption" is often used for traffic where decryption is impractical (e.g., performance constraints) but still requires security checks.
Best Practice Configuration:
Enable "Block sessions with expired certificates" and "Block sessions with untrusted issuers" in the decryption profile.
Use a Forward Trust certificate or external CA for trusted sites.
Exclude high-risk traffic from decryption only after validating certificates.
Monitoring: Check Monitor > Logs > Threat for blocked sessions due to certificate issues.
PCNSE Exam Relevance: This question tests your understanding of decryption policies and profiles, a key topic in the PCNSE exam. It requires knowledge of how "No Decryption" interacts with certificate validation.
Conclusion:
A decryption policy with an action of "No Decryption" and a best-practices decryption profile enhances security by actively blocking access to potentially insecure sites with expired certificates or untrusted issuers, leveraging certificate validation without decrypting the traffic.
References:
Palo Alto Networks Documentation: Decryption Policy Configuration
Palo Alto Networks Documentation: Decryption Profile Best Practices
ExamTopics PCNSE Discussion: Decryption and Certificate Validation
Question # 7
An engineer needs to collect User-ID mappings from the company's existing proxies.
What two methods can be used to pull this data from third party proxies? (Choose two.) A. Client probingB. SyslogC. XFF HeadersD. Server Monitoring
Reveal Answer
B. SyslogC. XFF Headers
Explanation:
This question tests your knowledge of how the Palo Alto Networks firewall integrates with third-party systems to gather User-ID information, specifically when a proxy server is involved in the traffic path.
The Core Concept: User-ID from Proxies
In a network where all user traffic flows through a proxy server, the firewall often only sees the proxy's IP address as the source of traffic. To apply user-based policies, the firewall needs to learn which user is behind the proxy's IP address at any given time. The firewall has specific methods to extract this user-to-IP mapping information from proxy servers.
Analyzing the Correct Options:
Why Option B (Syslog) is Correct:
This is the most common and reliable method for integrating with third-party proxies.
How it works: The proxy server is configured to send its audit or access logs to the Palo Alto Networks firewall via syslog (typically on UDP port 514). These logs contain entries that tie a username to an internal IP address.
The firewall's User-ID agent includes a Syslog Parser. You configure this parser with a specific regular expression to "teach" the firewall how to read the proxy's log format and extract the key fields: timestamp, username, and IP address.
Example: A syslog entry from a proxy might look like:
2023-10-27 10:15:30 user=jdoe src=192.168.1.100 url=example.com
The regex would be built to capture jdoe as the user and 192.168.1.100 as the IP.
Once parsed, the firewall adds this mapping to its User-IP mapping table and can apply policies based on the user jdoe.
Why Option C (XFF Headers) is Correct:
1.X-Forwarded-For (XFF) is a standard HTTP header used by proxies, load balancers, and other intermediaries to identify the originating IP address of a client connecting to a web server.
2.How it works: When the proxy forwards an HTTP/HTTPS request to the destination server, it adds an X-Forwarded-For: header containing the original client's IP address.
The Palo Alto Networks firewall can be configured to monitor this header. In the User-ID configuration (Device > User Identification > User Mapping > Monitor HTTP Headers), you can enable monitoring for the X-Forwarded-For header.
When the firewall sees traffic from the proxy's IP address and detects an X-Forwarded-For header with an IP inside it, it can map that internal IP to the user. This mapping is often combined with another method (like captive portal or client probing) to finally get the username for that IP.
Why the Other Options Are Incorrect:
Why Option A (Client Probing) is Incorrect:
1.Client Probing (or WMI probing) is a method where the firewall directly queries Windows hosts (via WMI) or UNIX hosts (via SSH) to ask "which user is logged in?"
This method bypasses the proxy. It queries the endpoint directly on the network. It does not "pull data from" the proxy itself. The question specifically asks for methods to get data from the third-party proxies.
Why Option D (Server Monitoring) is Incorrect:
1.Server Monitoring is a method where the firewall monitors authentication logs directly from servers (e.g., Windows Event Logs from a Domain Controller via WMI or syslog from a RADIUS server).
2.Similar to client probing, this method gets data from the authentication source or the endpoint, not from the proxy server. The proxy is not involved in this data collection method.
Reference and Key Concepts for the PCNSE Exam:
1.Primary Use Case: The classic scenario for using these methods is when the firewall is deployed in front of a proxy server (e.g., a forward proxy in a DMZ). All internal users egress through this proxy, so the firewall only sees the proxy's IP. To apply user-based policies, it must learn the mappings from the proxy.
2.GUI Path for Syslog Parsing: Device > User Identification > User Mapping > Add Syslog Parsing Rule
3.GUI Path for HTTP Header Monitoring: Device > User Identification > User Mapping > Monitor HTTP Headers
4.Combination of Methods: Often, you use both methods together. The firewall uses the XFF header to learn the internal IP address of the user behind the proxy. It then uses another method (like client probing or server monitoring) to map that internal IP address to a specific username.
5Key Differentiator: Remember, if the question is about getting data from the proxy itself, the answers will always revolve around syslog and HTTP headers.
How to Pass PCNSE Exam?
PCNSE certification validates your expertise in designing, deploying, configuring, and managing Palo Alto Networks firewalls and Panorama, making it essential to thoroughly understand both the concepts and practical applications.
Official PCNSE Study Guide is an excellent resource to help you prepare effectively. Consider enrolling in official training courses like the Firewall Essentials: Configuration and Management (EDU-210) or Panorama: Managing Firewalls at Scale (EDU-220). Setting up a lab environment using Palo Alto firewalls, either physical or virtual, allows you to practice configuring and managing the platform in real-world scenarios. Focus on key tasks such as configuring security policies, NAT, VPNs, and high availability, as well as implementing App-ID, Content-ID, and User-ID.
Our PCNSE practice test help you identify areas where you need improvement and familiarize you with the exam format and question types.
Engaging with the Palo Alto Networks community through forums like the LIVE Community or Reddit can also provide valuable insights and tips from others who have taken the Palo Alto certified network security engineer exam.